z7c Terms and Conditions – Rules for Using Our Platform

1 Acceptance of Terms

These Terms and Conditions ("Terms") form a binding agreement between you and z7c ("the Platform", "we", "us"). Access to and use of z7c — including account registration, deposits, gameplay, bonuses, withdrawals, and the VIP Programme — is conditional on full acceptance of these Terms.

If you do not agree with any part of these Terms, you should not register an account or continue using z7c. Your continued use of the platform following any updates to these Terms constitutes acceptance of the revised version.

These Terms apply to all players using z7c regardless of the device or method of access — mobile browser, desktop browser, or any app version of the platform.

2 Eligibility & Registration

To register and use z7c you must meet the following conditions:

• You must be at least 18 years of age. z7c is strictly an adult platform and we do not permit minors to register or play under any circumstances.
• You must be registering as an individual on your own behalf, not on behalf of any third party.
• You must provide accurate, complete and truthful information during the registration process. False information — including a false name, date of birth, or contact details — may result in immediate account closure and forfeiture of balances.
• You must not already hold an active or previously suspended z7c account. Each person is entitled to one account only.
• You must not be registered as a self-excluded player on z7c or have been previously permanently banned from the platform.

z7c reserves the right to verify your identity at any time and may request supporting documentation such as a copy of your CNIC or proof of payment method before processing a withdrawal. Failure to provide requested verification documents within a reasonable timeframe may result in account restriction.

3 Account Responsibilities

You are solely responsible for maintaining the security of your z7c account. This includes keeping your login credentials private and ensuring that no other person has access to your account. z7c will not be responsible for any losses resulting from unauthorised access caused by you sharing your login details.

If you suspect that your account has been accessed by an unauthorised third party, you must notify z7c customer support immediately. We will investigate and take appropriate action, which may include temporarily suspending the account while the matter is reviewed.

You must not transfer funds between z7c accounts, sell or purchase accounts, or attempt to circumvent any account limits or restrictions through the use of multiple accounts. Any such activity will be treated as a violation of these Terms and may result in all associated accounts being closed.

You are responsible for ensuring that your use of z7c is permitted under the laws applicable to you. z7c does not provide legal advice and does not confirm the legality of online gaming in any particular jurisdiction for individual players.

4 Deposits & Payments

All deposits on z7c are processed in Pakistani Rupees (PKR). The platform supports the following payment methods:

• JazzCash
• Easypaisa
• Raast bank transfer
• Standard bank transfer
• Debit and credit cards
• Supported mobile wallets

Minimum and maximum deposit amounts vary by payment method and may be updated from time to time. Current limits are displayed at the point of deposit within your account. Deposits are generally credited to your z7c balance within a few minutes of confirmation from the payment provider, though processing times may vary.

You may only deposit funds from payment methods registered in your own name. Third-party deposits — where the payment source belongs to someone other than the registered account holder — are not permitted and may result in the deposit being reversed and the account being reviewed.

z7c does not charge fees for deposits, but your payment provider may apply their own transaction charges. Check with your bank or mobile wallet provider if you are unsure.

5 Withdrawals

Withdrawals from your z7c balance are processed to the same payment method used for your most recent deposit. This is a standard anti-fraud measure and applies to all accounts.

Before your first withdrawal, z7c may require identity verification. This process is standard and helps protect the integrity of all player accounts. You will be notified if documentation is required and given clear instructions on how to submit it.

Withdrawal processing times vary by tier. Standard accounts can expect processing within the normal timeframe displayed in the withdrawal section of the platform. VIP members at Platinum and Diamond tier receive prioritised same-day processing for most requests.

z7c reserves the right to delay or withhold a withdrawal if there is a reasonable suspicion of fraudulent activity, if the account has not completed identity verification, or if a bonus wagering requirement has not been met. In such cases, you will be notified of the reason for the delay.

Balances that have accumulated through bonus funds and have not met the applicable wagering requirements cannot be withdrawn until those requirements are satisfied.

6 Bonuses & Promotions

z7c offers various bonuses including welcome bonuses, deposit reload bonuses, free bets, cashback, and seasonal promotions. Each individual bonus has its own terms — including wagering requirements, eligible games, minimum deposit amounts, and expiry dates — which will be displayed alongside the specific offer.

General bonus conditions that apply across all z7c promotions unless specifically stated otherwise:

• Bonuses are available to one account per person, household, device, and IP address.
• Bonus funds must be wagered before withdrawal is possible. The applicable wagering multiplier is shown on the relevant promotion page.
• Bonuses are valid for a limited period. Unclaimed or unmet bonus conditions after the expiry date will result in the bonus being forfeited.
• z7c reserves the right to withdraw a bonus offer at any time and without prior notice.
• Any attempt to abuse a bonus — including using multiple accounts, placing qualifying bets solely to meet technical requirements without genuine gameplay intent, or exploiting a promotion in ways not intended — will result in the bonus being voided and may result in account suspension.

Cricket and PSL special promotions — such as enhanced odds or match-day deposit bonuses — are subject to the same general conditions above in addition to any specific terms published with each promotion.

7 VIP Programme

The z7c VIP Programme consists of four tiers — Silver, Gold, Platinum, and Diamond. Tier eligibility is determined by your activity level on the platform, calculated on a rolling basis. Tier upgrades happen automatically when the relevant threshold is reached.

VIP benefits — including cashback percentages, withdrawal limits, personal account manager access, and exclusive bonuses — apply to the tier you currently hold. z7c reserves the right to modify the structure of the VIP programme, including tier thresholds and associated benefits, with reasonable notice provided to affected members where possible.

Cashback is credited as real balance and is calculated on net losses over the relevant period. Cashback credited to your account is not subject to additional wagering requirements unless specifically stated in the promotion associated with it.

Tier demotion may occur if activity falls below the maintenance threshold during the relevant assessment period. Players will retain their current tier until the next assessment date.

8 Betting Rules

Sports bets placed on z7c are settled according to the official result of the relevant event. For Cricket — including PSL matches, T20 internationals, and other domestic or international fixtures — settlement follows the outcome recognised by the governing body of the relevant competition.

z7c reserves the right to void any bet where:

• There is a clear error in the odds displayed (palpable error).
• The event has been cancelled, abandoned, or postponed beyond the settlement window.
• There is evidence of price manipulation or irregular betting patterns associated with the event.
• The bet was placed in breach of these Terms.

Live betting odds are subject to change and z7c does not guarantee that odds will remain available for the duration of the time between placing and confirming a bet. Bets are accepted at the odds displayed at the time of confirmation, not at the time the betslip was opened.

Maximum stake limits apply per event and per market. These limits are displayed at the point of placing a bet. z7c reserves the right to adjust individual player limits based on account history.

9 Fair Play Policy

z7c is committed to providing a fair gaming environment. The following activities are strictly prohibited and will result in immediate account closure, forfeiture of all balances, and potential reporting to relevant authorities:

• Using automated betting software, bots, scripts, or any prohibited third-party tools to interact with the platform.
• Exploiting software bugs or errors for financial gain without reporting them to z7c support.
• Colluding with other players to manipulate the outcome of any game.
• Using fraudulent payment methods or stolen financial credentials.
• Engaging in money laundering or any transaction intended to disguise the source of funds.
• Creating multiple accounts to claim duplicate bonuses.

All game outcomes on z7c are determined by independently verified random number generation technology where applicable. Slot games, Fish Games, and table game outcomes are not pre-determined and are subject to the statistical probability structures inherent in each game.

10 Responsible Gaming

z7c takes the wellbeing of its players seriously. Gaming should be a form of entertainment, not a source of financial pressure or emotional distress. We encourage all players to:

• Set a personal gaming budget and stick to it — only play with money you can afford to lose.
• Keep track of the time you spend on the platform and take regular breaks.
• Avoid chasing losses by placing larger bets to recover what you have already lost.
• Reach out to z7c support if you feel your gaming habits are becoming difficult to control.

Players can request deposit limits or temporary self-exclusion by contacting z7c customer support. Self-exclusion requests will be processed promptly. During a self-exclusion period, the account will be blocked from all gameplay and deposits.

z7c does not target or encourage vulnerable individuals. The platform is strictly for adults aged 18 and above. For more detail, visit our dedicated Responsible Gaming page.

11 Privacy & Data

z7c collects and processes personal data in connection with account registration, identity verification, payment processing, and platform use. The types of data collected, how it is used, stored, and protected are detailed in the z7c Privacy Policy.

By registering with z7c you consent to the collection and processing of your personal data as described in the Privacy Policy. Your data will not be sold to third parties. It may be shared with payment processors, identity verification providers, and fraud prevention services as necessary to operate the platform securely.

You have the right to request access to the personal data z7c holds about you, and to request correction or deletion where applicable. Such requests can be directed to z7c customer support.

12 Limitation of Liability

z7c operates the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted service. Scheduled maintenance, unexpected technical issues, or third-party service disruptions may occasionally affect availability.

z7c will not be liable for:

• Any losses arising from technical failures, connection errors, or platform downtime.
• Any losses arising from your failure to meet bonus wagering requirements or account verification requirements.
• Any consequential, indirect, or punitive damages arising from use of the platform.
• Third-party payment delays outside of z7c's direct control.

Nothing in these Terms limits z7c's liability for fraud, gross negligence, or matters that cannot be legally excluded.

13 Changes to These Terms

z7c reserves the right to update, modify, or replace these Terms at any time. When material changes are made, the "Last updated" date at the top of this page will be revised accordingly.

For significant changes that directly affect player rights or financial terms, z7c will make reasonable efforts to notify registered players through the platform or by other available means. However, it remains your responsibility to check this page periodically for updates.

Continued use of z7c after updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with any change, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms, or about your account, payments, bonuses, or any other aspect of using z7c, you can reach the support team through the customer support section of the platform. Our support team is available 24 hours a day, seven days a week.

VIP members at Platinum and Diamond tier can contact their designated account manager directly through the contact details provided when their VIP status was confirmed.

For written correspondence, you can also reach z7c at: [email protected]

For further information about responsible gaming, player protection, and self-exclusion options, see our Responsible Gaming page and our FAQ.